Help and support

I got a new phone. How do I keep my progress?

On your old iPhone, open Profile and choose "Sign in with Apple" or "Continue with Google". On the new phone, sign in with the same account and your stars, coins and boosters come back.

I bought coins but they did not arrive

Make sure you are online, then open Settings and tap "Restore purchases". If the coins are still missing, write to us with the order number from your Google Play or App Store receipt.

The daily reward or spin is not ready

Rewards reset at midnight UTC. Changing the phone's clock does not give extra rewards.

How do I delete my account?

In the game: Profile, then "Delete account". Without the game: the delete-account page.

Contact

Write to support@mrarrow.online. Please include your player name so we can find your account.